Further information requests and amendments to an application can affect the statutory clock starting date.
Further information requests
Council has 28 days after you lodge a planning application to provide you with a request for further information. The application is not considered complete until all further information is received and therefore the statutory clock does not start until all further information is submitted.
In this instance, the statutory clock begins (from zero days) on the day the further information is submitted with Council.
If a request for further information is made after 28 days from lodgement of a planning application, then the clock does not stop, and the statutory clock begins on the day that the application was received by the Council.
Amendments to an application
The clock will also reset to zero when an amendment to the application is lodged.