The Customer Service Centre will be closed from 3.00pm, Tuesday 24 December and reopen 8.30am, Thursday 2 January 2025. There will also be changes to our bin collection days during this period.
Our brand new planning application system has arrived! Introducing My Mount Alexander – our new online planning application portal where you can lodge, track, and amend your planning applications all in the one place. Find out more on these pages.
Prepare your application and get pre-application advice. Check if you are eligible for VicSmart.
Review and lodge your planning application using our new online planning system, My Mount Alexander.
VicSmart is a simple and fast assessment process for straightforward planning permit applications.
Check different types of common applications, and what information you need to successfully lodge them.
A pre-application meeting can be a vital way to improve your chances of a faster, successful planning permit application.