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Business Concierge - Streamlining the permit process

VR Builders

We are here to help. Contact our economy and culture team as a first point of call to help assess what permits you need for your business and to streamline the process.

Not sure about which permits are you likely to need?

Mount Alexander Shire Council has designed a business concierge self-assessment tool that will help you understand what permits your business may require and what factors may trigger the need for a permit. It takes less than five minutes and will give you clarity about the next steps.

We encourage you to complete the self-assessment and this will be sent to our business concierge, who will contact you for further information.

Have more planning questions?

If you have a business proposal that may require planning approval, we recommend having a one on one chat with a planner before submitting your application. This discussion is intended to provide you with a better understanding of Council policy and also provides our officers with a better understanding of your proposal.

Book a pre-application meeting with one of our planners to:
- Review requirements before you apply
- Find out about the planning scheme
- Consider if you should talk to neighbours
- Consider engaging a consultant
- Check for any relevant referral authorities and obtain approvals where required

Request a meeting here.

Ready to apply?

We’ve listed all the business permit application forms on one webpage to make it easier for you to locate the ones you need.

New or established businesses may need one or more permits to operate.

Providing upfront information for all your business plans including future intentions will help us to better assess your application and make sure you receive the right permits.

Please keep in mind that incomplete information or any changes made after your application has been submitted may result in delays or a resubmission of your application.

It’s always a good idea to have the following paperwork ready at the time pf applying for a permit:

  • A written description explaining how the business will operate in regards to opening hours, days of the week, max number of patrons etc.
  • Site plan of the premises including a floor plan and showing relevant parking considerations

For further information on an overview on a business application permit application please see the high-level overview of a straightforward permit document.

Giving as much information as you can will help your business and our process.

We can only assess your business based on the information that you give us, so if you change your plans, or forget to tell us about a part of your business plan we may need to reassess your permit application and/or you may be required to apply to a different permit.

For any questions regarding business planning visit our planning application process FAQs page.

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