Registration is needed to access aged care supports in Australia. If you are over 65, or if you are Aboriginal and/or a Torres Strait Islander and over 50 and not already a Community Wellbeing client, you will need to register with My Aged Care.
Once registered your needs are assessed to ensure you get the right support to help you stay independent for longer.
Assessment
Please Note:
The Commonwealth is transitioning to a new single-assessment process as of the 1 July 2024.
If you have been referred for an assessment, but have not heard from an assessor before the 1 July please contact My Aged Care
Visit the My Aged Care website for more information or call My Aged Care on 1800 200 422.
Assessments are done in person, at your own home. You don’t need to go anywhere. The assessor will call you to arrange a time to visit.
You and the Assessor will work together to identify what’s important for you to remain living independently at home. The assessment will determine your support needs and what types of services you may be eligible for.
If you wish, a family member, friend, carer or advocate can support you during your assessment.
Commonwealth Home Support Program - CHSP
CHSP is funded by the Australian government and provides entry-level support for older Australians who may be experiencing difficulties in managing daily tasks.
The purpose of this program is to support you to be more active, independent and safe at home and in your community.
Services you can access include:
- Domestic assistance
- Personal care
- Delivered meals, centre-based meals or meal preparation
- Social support
- Property maintenance
- Respite
- Shopping
- Referrals to other support providers, such as allied health practitioners, District Nursing service, etc.