The Customer Service Centre will be closed from 3.00pm, Tuesday 24 December and reopen 8.30am, Thursday 2 January 2025. There will also be changes to our bin collection days during this period.
Organisations that provide Commonwealth funded aged care services must comply with the Aged Care Quality Standards.
Serious Incident Response Scheme (SIRS) is for people who receive aged care services.
We welcome and encourage your feedback, compliments and complaints
Advocacy is getting support to help you express your views and wishes, and access the services you need.
Elder abuse is any act which causes harm to an older person and is carried out by someone they know and trust.
Our team is committed to providing an open and inclusive environment for the whole community.