Accessible parking permits

(previously disabled parking permits)

We are now part of the Victorian Government's Accessible Parking Permit (APP) online system. If you need a new, renewed or replaced parking permit, apply here.

A paper-based version of the permit(PDF, 223KB) is available if you don’t have access to a mobile phone or the internet. Please contact our Customer Service team on 5471 1700 if you need more help.

Improvements the system include:
  • Introduction of temporary permits for 6, 12 or 24 months
  • Increased permit length, from 3 to 5 years for individuals
  • A new permanent disability classification, so some renewals are automatic
  • A new single and secure state-wide permit design that will reduce the misuse
  • The addition of occupational therapists (OTs) as assessors

How long does it take to get a permit?

Once approved, your permit will arrive in the mail in around seven to 10 days.

These times may vary depending on Australia Post demand. You can opt to collect from Council. If so, you will need some form of identification.

How do I apply for or renew an organisational permit?

  1. Start your application online at accessibleparking.vic.gov.au
  2. You’ll receive an application reference number via SMS and email
  3. VicRoads will assess your application to determine if you qualify for a permit
  4. If successful, we will finalise your application and you’ll pick up your permit at the Civic Centre.

How do I replace my permit?

  1. Start your replacement application online at accessibleparking.vic.gov.au
  2. You’ll receive a replacement application reference number via SMS and email
  3. VicRoads will assess your application to determine if you qualify for a permit
  4. If successful, we will finalise your application and you’ll pick up your permit at the Civic Centre.
      
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