The Customer Service Centre will be closed from 3.00pm, Tuesday 24 December and reopen 8.30am, Thursday 2 January 2025. There will also be changes to our bin collection days during this period.
In This Section
Potable water comes from standpipes in Maldon, Newstead and Taradale. Note: the standpipes are now managed by Coliban Water, not Mount Alexander Shire Council.
You will need an AvData key to access water, see below for details.
Report an issue
To report a maintenance issue, fault or emergency, contact Coliban Water (24/7) on phone 1300 363 200.
Existing AvData key holders that were issued by Council, will now have access to all Coliban Water standpipes.
For any inquiries call 1300 363 200.
If you wish to apply for access to the three standpipes or other standpipes, you may apply on Coliban Water’s Water carting page.
To take water from a standpipe connected to the Coliban Water network, you need a water carting permit.
Visit Coliban Water’s Water Carter page to apply for a permit.
Maldon - Fountain Street
Taradale - Roderick Street (adjacent to Tennis Courts)
Newstead - Tivey Street
Find out more and how to apply for a permit on the Coliban Water website or call 1300 363 200.