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Christmas closing dates

The Customer Service Centre will be closed from 3.00pm, Tuesday 24 December and reopen 8.30am, Thursday 2 January 2025. There will also be changes to our bin collection days during this period.

Visit the Contact us page for details
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You Are Here : Home / Council/Contact us

Contact us

Changes to services during the Christmas period   

The Customer Service Centre will be closed from 3.00pm, Tuesday 24 December and will reopen 8.30am, Thursday 2 January 2025.

If your request is urgent, please call 03 5471 1700 and follow the prompts.

There will also be changes to the bin collection days. Visit the Bin collection changes over the holiday period page for details.

Call us

We're here to help - our amazing customer service team is on the phones from 8.30am - 5pm on 03 5471 1700.

Email us

You can email us or complete the form here.

Visit us

See us in person at our Customer Service Centre at Castlemaine's Civic Centre.

Connect with us

Connect with us through our social media pages and email newsletters.

Meet your Councillors

Find out more about your local Council or how to get in touch with your local ward councillor

Report an issue

If you'd like to lodge a request for Council staff to make a repair or deliver a service, you can lodge a service request in our online portal.
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Acknowledgement of Country

Mount Alexander Shire Council acknowledges that the Traditional Custodians of this land, the Dja Dja Wurrung and Taungurung peoples, proudly survive. We acknowledge their continued practise of custom and their close cultural, spiritual, physical, social, historical and economic relationship with the land and waters that make up their Country, which includes Mount Alexander Shire. 

Contact Us

27 Lyttleton Street
Castlemaine, Victoria 3450
Djaara Country 
View on Map

T (03) 5471 1700
E info@mountalexander.vic.gov.au

Visit our Contact us page.

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