Call us

You can contact our Customer Service team on 03 5471 1700 and we will help you or find someone that can.

We are available 8.30am  - 5pm (Monday to Friday).

After hours

Urgent queries, including fallen trees, animal issues or wandering livestock, call 03 5471 1700 and follow the prompts.

National Relay Service

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service (NRS).

• TTY users phone 133 677 then ask for 5471 1700
• Speak and Listen users phone 1300 555 727 then ask for 5471 1700
• Internet relay users connect to the NRS then ask for 5471 1700