Community satisfaction survey starts soon

Published on 23 January 2025

Mount Alexander Shire Council’s annual Community Satisfaction Survey will begin on Tuesday 28 January.

The survey is coordinated by Local Government Victoria and assesses the performance of Council-delivered services in Mount Alexander Shire. It is also a chance for Council to learn the value the community places on these services.

The telephone survey will involve 400 phone interviews conducted by independent market research agency, National Field Surveys.

The interviews will take place from the end of January through to mid-March, and involve a random representative sample of shire residents.

The survey results will be provided to Council later in the year, with data de-identified so individual details and responses are kept confidential. 

Results are benchmarked against a state-wide average and similar sized local government areas, with the majority of Victorian councils participating.

Find out more at www.mountalexander.vic.gov.au/CommunitySatisfactionSurvey or contact Customer Service on 5471 1700.