The Castlemaine Civic Centre is closed until further notice, due to hail damage. Visit our Contact us page for details on our interim Customer Service pop-up station, and how to contact us via email or the Report an issue function.
Published on 17 September 2024
Council continues to assess damage in Castlemaine caused by the hail storm on Wednesday 11 September.
We know that businesses and residents were affected by the storm, and we’re conducting wellbeing checks.
The Civic Centre is closed until further notice but you can still contact us using the details below.
If your query is not urgent please email us at info@mountalexander.vic.gov.au or report your issue via our website www.mountalexander.vic.gov.au/Council/Report-an-issue
You can call us on 5471 1700.
Finally, from Wednesday 18 to Friday 20 September our Customer Services team will relocate to the Visitor Information Centre at Market Building from 9.00 am until 5.00 pm.
Please note we can’t process cash payments, but Eftpos and Australia Post Payments will be accepted.
All other services continue as usual.
Keep an eye on our website for further updates.