Paying your rates

Your rates at work

Council collects rates from property owners in the municipality to help fund local services like maternal and child health, aged care, waste collection, library services, recreation and leisure facilities, plus the maintenance of local roads, bridges, footpaths, drains, parks, playgrounds and much more.

Read our rates and valuations page to see how rates are calculated.

Rates installments

Rates installments are due on the following dates:

• 30 September
• 30 November
• 28 February
• 31 May

You can also choose to pay your rates up front but need to ensure this payment is made by the first instalment date.

Reminder notices for the installments are sent out at least two weeks before each due date. You will pay interest of 10% per year on all overdue payments.

   

How to pay your rates

We offer many ways for you to pay your rates. 

Online by credit card

Step 1.Prepare your documents

You will need the following information to make a payment: 

  • your rates assessment number (can be found on your rates notice)  
  • your Visa or Mastercard details

Step 2.Make your payment

Please make sure to select Rates payment as the payment type.

Step 3.What happens then? 

Once we receive your payment, it will be applied to your next rates notice.  

 

BPAY

Step 1.Prepare your documents

You will need the following information to make a payment: 
  • your rates assessment number (can be found on your rates notice)
  • your BPAY reference number (found next to be BPAY logo on your rates notice)

Step 2.Make your payment

You can use BPAY by:
  • logging onto your online banking site
  • entering biller code 41749 and your BPAY reference number

Step 3.Entering the amount due

What happens next?
Once we receive your payment, it will be applied to your next rates notice.

 

You can also view your rates notice online in your internet banking service by signing up to BPAY View.

By phone

Step 1.Prepare your documents

You will need the following information to make a payment: 
  • your rates assessment number (can be found on your rates notice)  
  • your Visa or Mastercard details.

Step 2.Make your payment

Call 1300 486 757 to make your payment securely over the phone. Select option 1. 

Be sure to have your payment details ready.

Step 3.What happens next?

Once we receive your payment, it will be applied to your next rates notice.

By post

Step 1.Prepare your documents

You will need the following information to make a payment: 
  • your rates assessment number (can be found on your rates notice)
  •  Please include the bottom section of your payment notice.

Step 2.Make your payment

Send your cheque or money order (made payable to Mount Alexander Shire Council) and mail to: 

Mount Alexander Shire Council PO Box 185 Castlemaine VIC 3450 

Cheques or money orders should be made payable to Mount Alexander Shire Council and should be marked not negotiable.

Step 3.What happens next?

Once we receive your payment, it will be applied to your next rates notice.  

In person

Step 1.Prepare your documents

You will need the following information to make a payment: 
  • a copy of your rates notice
  • your chosen payment method
  • Cash, or debit or credit card

Step 2.Make your payment

Bring your rate notice to any Australia Post office or our Customer Service Centre:

Castlemaine Civic Centre Cnr Lyttleton and Lloyd Streets, Castlemaine, VIC 

Step 3.What happens next?

Once we receive your payment, it will be applied to your next rates notice.  

Centrepay

Centrepay is a voluntary and easy payment option available to Centrelink customers who can make regular deductions from your Centrelink payment.

Step 1.Prepare your documents

  • To register you will need Council’s Centrelink Reference Number which is 555-055-431-A
  • Find your property reference number (found in the top right corner of your rates notice)

     

Step 2.Set up your deductions

Go to the Centrepay website for information and how to set up your Centrepay deductions.

Direct debit

If you would like your rates to be automatically deducted from your nominated bank account simply apply online by clicking the link below.

Direct Debit Service Agreement

Quick links

What your rates pay for
How rates are calculated
Rates information
Rates objections and queries
Change your address or details
Hardship and assistance

Contact us

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